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Medicare Bulk Billing for all eligible patients· Mon–Fri 8:00am–5:00pm· Muswellbrook Fair, Tenancy 16–17, Rutherford Road· (02) 6530 7404
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All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. Some items, including privately purchased vaccines and consumables, attract a fee.

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GP appointments.Ten minutes, used well.

A standard consultation runs about ten minutes. That is enough for one or two things done properly — and knowing that before you arrive changes how much you get out of it.

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What to know
Book the right lengthTell reception what it is about so enough time is set aside.
No referral neededThis is general practice care — you can book directly with us.
Ask for who you preferMale and female GPs are available. Say who you would like when you book.
One practiceYour history in one place, so nothing has to be explained twice
Longer if you need itAsk reception for a long appointment when there is more than one thing
Bulk billedStandard consultations, for everyone with a valid Medicare card
Medicare Bulk Billing PracticeStandard GP consultations are bulk billed for everyone with a valid Medicare card.
What it coversIn plain languageHow it works hereStep by stepQuestionsThe things people askBookMake an appointmentRelatedOther services

One or two things,done properly.

A standard consultation suits a single new problem, a follow-up, a script review, or results that need explaining. Bring more than that and something gets rushed — usually the thing you were most worried about, because people tend to raise it last.

Lead with the main thingThe most common thing that goes wrong in a ten-minute appointment is the door-handle question — the real reason for the visit mentioned as you stand up. Say it in the first minute instead.
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How do I know if I need longer?

If you have more than a couple of things, if it is a mental health conversation, a skin check, a care plan, or any paperwork — book a long appointment and say what it is for.

Can I bring a list?

Please do. Hand it over at the start and we can decide together what fits today and what needs another visit.

Can I see the same doctor?

Where possible, and it is worth asking for. Continuity means not retelling your history every visit.

Bring

Your Medicare card

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BringYour Medicare card

Plus any concession or pensioner card.

Bring

Your medicines

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BringYour medicines

The actual boxes if you can, including anything from the supermarket and any supplements.

Bring

Results and letters

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BringResults and letters

Anything from another practice, a hospital or a specialist.

Bring

Your own readings

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BringYour own readings

Blood pressure, blood sugar or weight if you track them.

Bring

Dates

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BringDates

When it started and how it has changed is more useful than “a while ago”.

Bring

Your actual worry

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BringYour actual worry

What you are afraid it might be. It is very often the thing left unsaid, and usually the most useful.

The appointment works better when you lead with the main thing.Say it first, not with your hand on the door.

Booking,and what happens.

Online through HotDoc at any hour, or by phone during clinic hours.

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How far ahead can I book?

Routine appointments can be booked well ahead online. Same-day slots are released each morning for problems that cannot wait.

What if I am running late?

Ring us. Depending on the day we may be able to keep the slot, or move you to the next available.

Is it bulk billed?

Standard consultations are bulk billed for everyone with a valid Medicare card.

1BookOnline through HotDoc any time, or ring reception during clinic hours.24/7 online
2Tell reception what it is aboutNot the details — just enough to allocate the right length of appointment.When booking
3The consultationAbout ten minutes. Lead with the main thing and hand over your list.On the day
4Before you leaveCheck the plan, when results will come back, and what would mean returning sooner.30 seconds

Bulk billed GP consultations

Book online 24/7 via HotDoc

Same-day appointments

Long appointments available

Male & female GPs

Continuity with your own GP

MyMedicare registration

Telehealth available

Bulk billed GP consultations

Book online 24/7 via HotDoc

Same-day appointments

Long appointments available

Male & female GPs

Continuity with your own GP

MyMedicare registration

Telehealth available

Bulk billed GP consultations

Book online 24/7 via HotDoc

Same-day appointments

Long appointments available

Male & female GPs

Continuity with your own GP

MyMedicare registration

Telehealth available

GP consultsquestions, answered.

How long is a standard appointment?

About ten minutes. Longer appointments are available and are the right choice for anything complex.

Is it bulk billed?

Yes, for everyone with a valid Medicare card. Some services such as work medicals and ADHD assessment are privately billed.

Do I need to be a regular patient?

No. New patients are welcome. Registering with MyMedicare links you to us for continuity, and there is no charge for it.

Can I book online?

Yes, through HotDoc, any hour of the day.

Can I get a phone appointment?

For some things, yes. See telehealth for what suits and what does not.

What if I need more time than booked?

Tell reception when you book. It is far better than being asked to return for a second visit.

Can I bring someone with me?

Yes, always. Two people remember more of an appointment than one.

What if I cannot get in today?

Ring and say what is happening. Same-day slots are held each morning, and reception can advise on urgency.

General information onlyThis page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

All servicesThe full list of 38 services offered hereHealth JournalGetting the most out of a standard appointmentSame-day appointmentsFor problems that cannot waitPatient info & feesBulk billing, appointments and practice policies
No surprises

Know the costbefore you come in.

Bulk billed with a valid Medicare card · Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Book online → Call (02) 6530 7404

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