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Medicare Bulk Billing for all eligible patients· Mon–Fri 8:00am–5:00pm· Muswellbrook Fair, Tenancy 16–17, Rutherford Road· (02) 6530 7404
Muswellbrook
Doctors.

All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. Some items, including privately purchased vaccines and consumables, attract a fee.

Book an appointment

Allied health,in the same building.

Some of the most useful work in a long-term condition is not done by a doctor. It is done by the person who shows you how to move without pain, or how to read your own blood sugars, or who finally tests the hearing everyone has been nagging you about. Three of those people work from our rooms at Muswellbrook Fair.

What to know
No drive to NewcastleAll three run from our rooms inside Muswellbrook Fair, with parking at the door.
A care plan cuts the costYour GP writes one, and Medicare subsidises a set number of visits each year.
Your GP sees the resultsReports come back into your record, so nothing has to be explained twice.
Exercise physiologyExercise prescribed as treatment, by someone qualified to prescribe it.
Diabetes educationThe time to actually learn how to run your diabetes day to day.
Hearing careHearing tests and hearing aid services from Amplifon.

Three peopleworth knowing about.

Allied health is the term for the health professionals who are not doctors or nurses but are university-qualified in their own field. Your GP diagnoses the condition and sets the medical plan. Allied health is where the week-to-week work of actually living with it gets done — and it is usually where people make the most progress.

You do not need to know which one you need before you ring. If you are not sure, book a standard GP appointment and ask. Working that out is part of what the appointment is for.

The most common mistakeGetting the care plan written and then never booking the visits. The plan on its own does nothing. If cost, transport or timing is in the way, say so — most of those have a solution.
Do I have to be seriously unwell?

No. Most people referred have an ordinary long-term condition — type 2 diabetes, sore knees, blood pressure, a chest that plays up in winter. You do not need to be at crisis point to benefit.

Will I be pushed into anything?

No. Allied health works by agreement. If a program is not realistic for your life, say so and it gets changed — a plan you will actually follow beats a perfect one you will not.

Can I keep seeing someone I already see?

Yes. Tell your GP and the referral goes to them instead.

What does it cost?

These are not bulk billed. With a care plan Medicare pays part of the fee and you pay the gap. Reception quotes you before you book, so there are no surprises.

Exercise physiology,which is not a gym program.

An Accredited Exercise Physiologist is university-qualified to prescribe exercise as a treatment — for a heart condition, for diabetes, for arthritis, for a back that has not been right in years. It is closer to rehabilitation than to personal training.

The first appointment is an assessment: what you can currently do, what hurts, what your condition allows, and — the part that matters most — what you would realistically keep doing. Then a program is built around that answer, supervised, and adjusted as you improve.

Nobody is going to hand you a printout of squats and wish you luck.

Who is it for?

Type 2 diabetes and pre-diabetes, heart disease and cardiac recovery, COPD, osteoarthritis, persistent back or joint pain, osteoporosis, falls risk, and coming back from injury or surgery.

I have not exercised in years

That is the usual starting point, and it is not held against you. Programs commonly begin with a few minutes of walking or a handful of movements done sitting down.

What if it hurts?

Tell them — that information changes the program. Pain is data, not failure.

How is progress measured?

With repeat measurements rather than assumption. You will be able to see what has changed.

Often helps

Blood sugar control

Read more
Often helpsBlood sugar control

Regular prescribed exercise is one of the more effective things available for type 2 diabetes, alongside your medicines.

Often helps

Knees, hips and backs

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Often helpsKnees, hips and backs

Strengthening around a painful joint frequently does more over time than resting it.

Often helps

Steadiness on your feet

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Often helpsSteadiness on your feet

Balance and strength work reduces falls risk, which matters more with every passing year.

The work between appointments.This is where most of the improvement in a long-term condition actually comes from.

Diabetes education,with time to actually explain.

A Credentialled Diabetes Educator is usually a nurse with additional qualifications in diabetes, and their appointments are long. That is the point of them. A GP appointment sets the medical plan; a diabetes educator has the time to go through how you carry it out — the monitoring, the food, the medicines, and the questions you did not think to ask at diagnosis.

It is especially worth doing when you are newly diagnosed, when your medicines change, when you are starting an injectable treatment, or when your numbers have drifted and nobody has quite explained why.

There is no lecture and no telling off. If the last six months have gone badly, that is exactly the appointment to book.

What gets covered?

Reading your own blood glucose numbers, using a meter or a continuous glucose monitor, carbohydrates and portions in practical terms, when and how to take your medicines, injection technique where relevant, recognising and treating a hypo, sick day planning, foot and eye checks, and travel, shift work or fasting.

I was diagnosed years ago — is it still useful?

Often more so. Treatments change, and most people were given a great deal of information in one go at diagnosis and retained a fraction of it.

Can I bring someone?

Yes, and it is a good idea — particularly whoever does the cooking.

What is the NDSS?

The National Diabetes Services Scheme, which provides subsidised supplies such as test strips. Registration can be arranged here.

Bring with you

Your meter or monitor

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Bring with youYour meter or monitor

Along with any recent readings, so they can be looked at together rather than described.

Bring with you

All your medicines

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Bring with youAll your medicines

The actual boxes, including anything from the chemist that is not on prescription.

Bring with you

Your questions

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Bring with youYour questions

Write them down beforehand. They reliably vanish the moment the appointment starts.

Hearing care,before it becomes an argument.

Amplifon is an independent hearing care provider whose clinicians consult from our rooms. They carry out hearing assessments, explain what the results mean, and where hearing aids are appropriate, fit and maintain them. Amplifon is a separate business and sets its own fees — the convenience is that the appointment is in the same building as your GP.

Hearing loss is easy to leave for years. It arrives slowly, and it is almost always the people around you who notice first. Having it measured tells you where you actually stand, which is more useful than everyone guessing.

Worth booking if…

You ask people to repeat themselves, conversation in a pub or a full room is hard work, others say the television is too loud, you have ringing in your ears, you have worked around machinery, mining or firearms noise, or a family member has raised it with you.

Does a test mean I will need hearing aids?

No. A test measures your hearing. What you do with that information is a separate conversation, and plenty of people leave with nothing but a result.

Is there a subsidy?

The Australian Government Hearing Services Program may apply to pensioner concession card holders and some veterans. Ask Amplifon when you book.

I already wear hearing aids

Reviews, adjustments and repairs can be done here too.

Sudden hearing loss is differentHearing that drops away in one ear over hours or a day is not a hearing-aid problem. See a GP the same day — ring us on (02) 6530 7404.

One appointmentsets it all up.

1Book a longer GP appointmentSay it is for a care plan so enough time is set aside. Bulk billed with a Medicare card.Start here
2Your GP works out what you needWhich practitioner, how many visits, and whether you qualify for subsidised sessions.At the appointment
3Reception books you inInto the next clinic here at Muswellbrook Fair, with the fee and any gap confirmed first.Before you leave
4Your GP gets the reportFindings come back into your record, so the next visit starts from what happened.Afterwards

Allied health

Exercise physiology

Diabetes education

Hearing care with Amplifon

On site at Muswellbrook Fair

Care plans written here

Medicare-subsidised visits

Reports back to your GP

Allied health

Exercise physiology

Diabetes education

Hearing care with Amplifon

On site at Muswellbrook Fair

Care plans written here

Medicare-subsidised visits

Reports back to your GP

Allied health

Exercise physiology

Diabetes education

Hearing care with Amplifon

On site at Muswellbrook Fair

Care plans written here

Medicare-subsidised visits

Reports back to your GP

Allied healthquestions, answered.

Do I need a referral?

Not to attend privately. A GP referral under a care plan is what makes exercise physiology and diabetes education Medicare-subsidised. For hearing you can book directly with Amplifon.

Are these appointments bulk billed?

No. Medicare subsidises part of the fee when you hold a care plan, and there is usually a gap. Reception will tell you the amount before you book.

What is a care plan, in plain terms?

A written plan your GP makes for a long-term condition. It sets out what is being managed and who is helping, and it unlocks a set number of Medicare-subsidised allied health visits each calendar year.

How many subsidised visits do I get?

A set number per calendar year under a GP Chronic Condition Management Plan. Medicare sets the figure and we will confirm it at your appointment.

Which conditions qualify?

Conditions that have lasted, or are likely to last, at least six months — diabetes, heart and lung disease, arthritis and others.

Is the care plan appointment itself bulk billed?

Yes, with a valid Medicare card.

Which days is each service here?

Days vary by term. Phone reception on (02) 6530 7404 for the current schedule.

What if I cannot afford the gap?

Tell us. It is a common barrier, there are sometimes concession rates, and it is far better discussed than left.

General information only This page is general health information for anyone who finds it useful. It is not advice about your own situation and it does not replace a consultation with a doctor who knows you. If you are worried about a symptom, book an appointment or call (02) 6530 7404. In an emergency, call 000.

Relatedservices.

All three, in one building

Book an appointmentand we will sort the rest.

Ring reception, say which service you are after — or that you are not sure — and we will point you the right way. Mon–Fri 8:00am–5:00pm · Muswellbrook Fair, Rutherford Road.

Not sure which service? Start here →